The Tenancy Cleaning Experience: From Booking to Billing

Moving can be a stressful experience, and the last thing anyone wants to worry about is the state of their previous rental property. That’s where tenancy cleaning comes in – a professional service that ensures your rented space is left in pristine condition so you can focus on settling into your new home. In this article, we’ll take you through the tenancy cleaning experience, from booking the service to receiving the final bill. Keep reading to learn all about it.

What is Tenancy Cleaning?

Tenancy cleaning, also known as end of tenancy cleaning, is a thorough cleaning service provided to tenants who are moving out of a rented property. It involves deep cleaning every nook and cranny of the space, leaving it in a spotless condition for the next tenants. This service is often a requirement in tenancy agreements, and failing to get it done can result in deductions from your security deposit.

Booking the Service

The first step in the tenancy cleaning experience is booking the service. This can typically be done online or over the phone with a professional cleaning company. It’s important to book the service well in advance, as most companies have busy schedules and limited availability. You’ll also want to make sure the cleaning is scheduled for a day or two after you’ve moved out, so the cleaners have enough time to work their magic.

When booking, you’ll be asked about the size of your property and any additional services you may require. These could include carpet cleaning, upholstery cleaning, or window cleaning. Make sure to provide accurate information so the company can provide you with an accurate quote.

The Cleaning Process

On the day of your scheduled cleaning, a team of professional cleaners will arrive at your property with all the necessary equipment and cleaning products. They’ll start by doing a thorough inspection of the property to identify any areas that require special attention. Then, they’ll begin with the cleaning process, which usually involves the following steps:

• Dusting and wiping all surfaces, including walls, light fixtures, and skirting boards.
• Vacuuming and mopping all floors.
• Cleaning and disinfecting the kitchen, including all appliances, countertops, and cabinets.
• Scrubbing and disinfecting the bathroom, including the toilet, sink, bathtub or shower, and tiles.
• Cleaning and polishing all mirrors and windows.
• Removing any cobwebs or dust from ceilings and corners.

Depending on the size and condition of your property, the cleaning process can take anywhere from 3 to 6 hours. It’s best to stay out of the cleaners’ way while they work, but you can always ask them any questions or point out any specific areas you want them to focus on.

The Final Inspection

Once the cleaning process is complete, the cleaning company will conduct a final inspection to ensure everything is up to standard. This is the time to raise any concerns or ask for any touch-ups. If you’re satisfied with the result, you’ll receive a signed cleaning report and a receipt for the service.

The Bill

After the final inspection, you’ll receive the bill for the tenancy cleaning service. The cost of the service will depend on the size of your property and any additional services you requested. Make sure to check that the bill matches the initial quote you were given when booking the service. Some companies may also offer discounts or promotions, so it’s always worth asking about any available deals.

FAQs

Q: Do I need to be present during the cleaning?

A: No, you don’t have to be present during the cleaning. However, it’s best to be there for the final inspection in case there are any issues that need to be addressed.

Q: What if I’m not satisfied with the cleaning?

A: Most professional cleaning companies offer a satisfaction guarantee, meaning they’ll come back to re-clean any areas that didn’t meet your expectations.

Q: Do I need to provide cleaning supplies?

A: No, the cleaning company will bring their own equipment and supplies. However, if you have any specific products you want them to use, you can let them know beforehand.

Q: Can I book the service for a specific time and date?

A: Yes, most companies offer flexible scheduling options to accommodate your moving timeline.